We believe that our relationships with our employer partners and candidates are what define our professional integrity.  It is our mission to create lasting relationships based on trust and open communication.  Every time you call City Personnel, you will receive top caliber, personalized service.  We get to know you and your needs in order to understand and exceed your expectations.

Our Mission

To provide world class staffing solutions and superior customer service to the companies we serve and the candidates we represent.

Our Vision

To be the most trusted and preferred staffing partner in the communities we serve throughout Rhode Island and southern Massachusetts.

our core values


We are honest and open in our communications and with our expectations.


We are an innovative team of recruiters who are creative and resourceful in solving staffing challenges.


We work hard at developing long lasting relationships with our clients and job candidates based on trust and cooperation.


We love what we do, and we truly care for all the people we get to work with. We recruit with energy and enthusiasm!

Customer Service Excellence

We are committed to providing a positive experience each and every time.


We work diligently to match qualified job candidates to firms who need talented, new staff on their team.

Meet Our Team


Founder/ President

Following her graduation from the London School of Economics, Dawn blazed a trail through the recruitment industry in the UK by running one of the most profitable Temporary Staffing Divisions in London. She moved to the U.S. because of her husband’s career as a professional soccer coach, and worked as Sales Executive at one of Chicago's leading employment agencies. Among her many achievements is her national recognition as Top Sales Executive for the country in 1999. Dawn brings over 25 years of experience to her current role as Founder/President of City Personnel Inc. where she hires, trains, and manages professional recruiters who share her passion and commitment to staffing. This shared enthusiasm is based on developing long-lasting and trusting relationships with both companies and job seekers.

Dawn lives in Cranston with her husband Deven and her two children, Danny and Jess.


Recruitment & Operations Manager

Allie is our Recruitment Manager. Allie relocated to Rhode Island in 2011 after graduating from Kean University in New Jersey. She began her career in the social work field, where she spent long and worthy hours advocating on behalf of families and nursing home residents. Her keen ability for cultivating relationships makes her an expert recruiter. Allie began her City Personnel journey in 2015 as a Recruitment Specialist, and worked her way up to her current management role. Her commitment to client and candidate satisfaction make her a fundamental part of our staffing mission. Her energy and integrity have helped our team grow both professionally and personally. For Allie, the most satisfying part of the job is creating mutually beneficial relationships between clients and job seekers.

Outside of work, Allie enjoys fitness, spending time with her friends, and taking walks with her dog, Rudy.


Recruitment Specialist

Brittany is a Rhode Island native who joined the City Personnel team as a Recruitment Specialist. After playing division one soccer and graduating with a degree in Communication from Central Connecticut State University, she then returned to RI to work as an Account Manager for one of the largest youth soccer companies in the US. She also discovered a passion for cultivating relationships in working with many different people from all over the world and organizations across New England. She hopes to add her keen eye for matching candidates and companies to create the best possible teams.

Brittany loves playing with her dog Winston or enjoying the outdoors in between traveling and checking out the local wineries and restaurants with her friends.


Recruitment Specialist

Heather has recently relocated to Rhode Island from upstate New York earlier this year. She began her career in retail where she worked in many different fields, from the beauty industry to the technology industry. With such a diverse background, Heather brings a unique set of skills to the recruiting profession and our team. Heather is committed to providing exceptional client service while providing support to candidates through the staffing process.

Heather enjoys exploring her new state of Rhode Island and spending all the time she can outside with her dog Sadie.


Talent Support Specialist

After learning about City Personnel’s mission, Judy knew she would be a great asset to the team as our Talent Support Specialist. Her passion for helping others comes from her medical background and future Dietetics career. With over six years of working within the community, Judy hopes to help candidates feel at ease within the matching process with her positive attitude and intuitive thinking.

Judy is originally from Puerto Rico but has since moved to Rhode Island with her two sons, Azarel and Josiah. In her free time, she enjoys working out, traveling, hiking, and creating lifelong memories.


Social Media Marketing Coordinator

Michelle’s enthusiasm for art and creativity have been the driving force behind her career journey, leading her to where she is today. A graduate from New England Institute of Technology, she began her career as an Interior Designer and spent years working with clients to make their home interior dreams come true. Michelle’s true passions lie where she can use her skills to contribute to the growth of small businesses. Her ability to employ her unique aesthetic and eye for detail into her position as City Personnel’s Social Media Marketing Coordinator are what make her a valuable asset to the team.

Michelle is a RI native and loves animals, live music and being outdoors. On her downtime, Michelle enjoys yoga, playing softball, and vacationing with her partner, Dan, and their daughter, Everleigh.


Talent Support Specialist

With an extensive background in Sales and strong experience in Customer Service, Kristin’s ability to implement her talents and provide support to candidates looking to be matched with their dream job is immeasurable. Her dedication and compassion are what provide a positive experience for our applicants from start to finish.

Born and raised in RI, Kristin enjoys decorating, gardening and spending time with her daughter, family, and friends.

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What People Say About City Personnel

I met with Brittany. She was very thorough. She took her time getting to know me and reviewing my background while trying to match me with just the right position. The best recruiting agency I've dealt with in some time
Linda Louise Smith, Admin Assistant
Facebook, Aug 2019
 I was contacted within 2 business days of applying for an open position. Initial screening at the office was very friendly and relaxed. They offered encouragement, stayed in constant contact and treated me with the utmost respect. I was offered permanent placement within 2 weeks. A real class act from start to finish.
Andrea Blouin, Customer Service
Glassdoor, Feb 2019
After graduating from college, I had not had much luck finding a challenging job related to my interests, with good compensation/benefits. I had been working a couple of part-time jobs for about 6 months when I got in contact with City Personnel. After my initial meeting with them, they immediately referred me to a fantastic job which ended up being a perfect match for my skill set, educational background, interests, and career goals. I started the position only a few weeks after I met with City Personnel. I held this position for a few months as a temporary employee, and have now been officially hired at the company. It is a great work environment, I feel challenged and engaged every day, and feel so lucky to have had City Personnel's help in the process! They were an amazing resource for me.
Glassdoor, Aug 2019
 Right when Dawn greeted me for the interview I could tell how down to earth and pleasant she is. She was very helpful and understanding when it came to my employment as a full-time student. She made sure to fill me in on all the temporary positions that might fit my schedule which was perfect! Definitely recommend this place.
Bella Smith, Office Assistant
Facebook, July 2019
 City Personnel will listen to what you enjoy doing and find you the perfect match in an employer.
Helen Banville, Medical Billing
Facebook, June 2019
 Dawn and the ladies that I've encountered at City Personnel have been such a pleasure. They found an assignment for me amazingly fast that I believe to be a perfect fit. Communication has been superior to any agency I've worked within the past .highly recommend them for any job seekers.
Kelly Francis, Medical Secretary
Google, May 2019
 City Personnel has been great to work with. Within 2 weeks of signing up with them, I interviewed for and got a job that I love that is allowing me to use my degree. They are quick to answer any questions I have and are always checking in to make sure the position is going well. Highly recommend!
Cassie Scott, Legal Clerk
GM 2016
 City Personnel was an amazing resource for me. I had been looking for a full-time job for months, with no luck, and reached out to them hoping to find a temporary administrative job to tide me over until I could find something more closely related to my interests and career path. City Personnel was able to secure me an interview for a (permanent) job that was a much better fit for me than what I had initially been looking for -- it is actually a stepping stone toward reaching my long-term goals. I started the position within weeks of getting into contact with City Personnel and could not be happier with it!
Eliza Going, Paralegal
‍Google, May 2019
 City Personnel placed me with my current job within a couple of weeks of meeting with them. They have rapport with a number of businesses in the area and were able to help me feel very prepared when it came time for an interview. I would go back to them without question if I still needed work.
Devon Peterson, Legal Assistant
‍Google, M 2019
 While I haven't had much luck with other agencies, City Personnel has been great to work with. Allie is really helpful and always checking in to make sure everything is running smoothly at my assignment. I was able to be placed in a job within a week after searching for so long on my own. Definitely would recommend to others.
Sabrina Depina, Customer Service