We believe that our relationships with our employer partners and candidates are what define our professional integrity.  It is our mission to create lasting relationships based on trust and open communication.  Every time you call City Personnel, you will receive top caliber, personalized service.  We get to know you and your needs in order to understand and exceed your expectations.

Our Mission

To provide world class staffing solutions and superior customer service to the companies we serve and the candidates we represent.

Our Vision

To be the most trusted and preferred staffing partner in
the communities we serve throughout Rhode Island and southern Massachusetts.

our core values


We are honest and open in our communications and with our expectations.


We are an innovative team of recruiters who are creative and resourceful in solving staffing challenges.


We work hard at developing long lasting relationships with our clients and job candidates based on trust and cooperation.


We love what we do, and we truly care for all the people we get to work with. We recruit with energy and enthusiasm!

Customer Service Excellence

We are committed to providing a positive experience each and every time.


We work diligently to match qualified job candidates to firms who need talented, new staff on their team.

Meet Our Team



Founder/ President
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Following her graduation from the London School of Economics, Dawn blazed a trail through the recruitment industry in the UK by running one of the most profitable Temporary Staffing Divisions in London. She moved to the U.S. because of her husband’s career as a professional soccer coach, and worked as Sales Executive at one of Chicago's leading employment agencies. Among her many achievements is her national recognition as Top Sales Executive for the country in 1999. Dawn brings over 25 years of experience to her current role as Founder/President of City Personnel Inc. where she hires, trains, and manages professional recruiters who share her passion and commitment to staffing. This shared enthusiasm is based on developing long-lasting and trusting relationships with both companies and job seekers.

Dawn lives in Cranston with her husband Deven and her two children, Danny and Jess.



Recruitment & Operations Manager
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Brittany is a Rhode Island native who joined the City Personnel team as a Recruitment Specialist. After playing division one soccer and graduating with a degree in Communication from Central Connecticut State University, she then returned to RI to work as an Account Manager for one of the largest youth soccer companies in the US. She also discovered a passion for cultivating relationships in working with many different people from all over the world and organizations across New England. She hopes to add her keen eye for matching candidates and companies to create the best possible teams.

Brittany loves playing with her dog Winston, enjoying the outdoors in and traveling with her husband Joe, as well as checking out the local wineries and restaurants with her friends.



Recruitment Coordinator
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As a Providence native, Amanda decided to venture out for her college experience and graduated with a Bachelors of Science in Communications with a minor in Business Management from Old Dominion University in Norfolk, VA. That being said, she has actually been a part of the workforce since the age of 15, as she truly enjoys helping others. Her previous experience as an Operations Coordinator allowed her to gain experience assisting employees internally within a company. A passion she wanted to continue to utilize and build upon, which is how she was led here to City Personnel.

In her spare time, when she isn't working or volunteering, she loves a good book or anything adventurous (except if there are insects involved!) She and her husband Cornelio have been married for nearly two years now and love to travel, eat great food, and take long bike rides exploring the city together!



Digital Marketing Coordinator
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As a graduate of Roger Williams University with a Bachelor’s Degree in Marketing and a minor in Graphic Design, Zach’s goal has always been to work with small businesses to help them grow their presence through marketing. After a few years of cultivating his design and marketing techniques, working with local businesses and helping them grow into top companies in their respective industries, Zach is ready to take on his next professional adventure with us at City Personnel. His passion for learning and developing his marketing and design techniques make him a valuable addition to the team. So keep an eye out on our website and social media platforms to check out what he's serving up next!

Zach is a born and raised Rhode Islander who loves designing logos in his free time as well as a big Fantasy Football fan! In his downtime, he enjoys traveling and hanging out with friends.

Proud Members Of

American Staffing Association
Chamber of Commerce

Diversity and inclusion Policy

At City Personnel, we strive for a diverse and inclusive workplace where everyone feels valued and respected no matter their gender, race, religion, ethnicity, national origin, sexual orientation or identity, age, and education or disability. We are committed to following this mission and creating equal opportunities for employment and advancement in all fields.
To learn more, check out our updated Diversity and Inclusion Policy.

What People Say About City Personnel

I met with Brittany. She was very thorough. She took her time getting to know me and reviewing my background while trying to match me with just the right position. The best recruiting agency I've dealt with in some time
Linda, Admin Assistant
Facebook, Aug 2019
 I was contacted within 2 business days of applying for an open position. Initial screening at the office was very friendly and relaxed. They offered encouragement, stayed in constant contact and treated me with the utmost respect. I was offered permanent placement within 2 weeks. A real class act from start to finish.
Andrea, Customer Service
Glassdoor, Feb 2019
After graduating from college, I had not had much luck finding a challenging job related to my interests, with good compensation/benefits. I had been working a couple of part-time jobs for about 6 months when I got in contact with City Personnel. After my initial meeting with them, they immediately referred me to a fantastic job which ended up being a perfect match for my skill set, educational background, interests, and career goals. I started the position only a few weeks after I met with City Personnel. I held this position for a few months as a temporary employee, and have now been officially hired at the company. It is a great work environment, I feel challenged and engaged every day, and feel so lucky to have had City Personnel's help in the process! They were an amazing resource for me.
Glassdoor, Aug 2019
 Right when Dawn greeted me for the interview I could tell how down to earth and pleasant she is. She was very helpful and understanding when it came to my employment as a full-time student. She made sure to fill me in on all the temporary positions that might fit my schedule which was perfect! Definitely recommend this place.
Bella, Office Assistant
Facebook, July 2019
 City Personnel will listen to what you enjoy doing and find you the perfect match in an employer.
Helen, Medical Billing
Facebook, June 2019
 Dawn and the ladies that I've encountered at City Personnel have been such a pleasure. They found an assignment for me amazingly fast that I believe to be a perfect fit. Communication has been superior to any agency I've worked within the past .highly recommend them for any job seekers.
Kelly, Medical Secretary
Google, May 2019
 City Personnel has been great to work with. Within 2 weeks of signing up with them, I interviewed for and got a job that I love that is allowing me to use my degree. They are quick to answer any questions I have and are always checking in to make sure the position is going well. Highly recommend!
Cassie, Legal Clerk
GM 2016
 City Personnel was an amazing resource for me. I had been looking for a full-time job for months, with no luck, and reached out to them hoping to find a temporary administrative job to tide me over until I could find something more closely related to my interests and career path. City Personnel was able to secure me an interview for a (permanent) job that was a much better fit for me than what I had initially been looking for -- it is actually a stepping stone toward reaching my long-term goals. I started the position within weeks of getting into contact with City Personnel and could not be happier with it!
Eliza, Paralegal
‍Google, May 2019
 City Personnel placed me with my current job within a couple of weeks of meeting with them. They have rapport with a number of businesses in the area and were able to help me feel very prepared when it came time for an interview. I would go back to them without question if I still needed work.
Devon, Legal Assistant
‍Google, M 2019
 While I haven't had much luck with other agencies, City Personnel has been great to work with. Allie is really helpful and always checking in to make sure everything is running smoothly at my assignment. I was able to be placed in a job within a week after searching for so long on my own. Definitely would recommend to others.
Sabrina, Customer Service